In this episode I chat with AlmostAnyHow’s Nathan Ardaiz about nurturing micro-moments to improve human interactions and consequently we live and work together. Specifically how micro-moments in our relationships determine the quality of our interactions and how this affects wellbeing, autonomy and resilience of individuals and ultimately teams and organisations.

We start a bit ‘dark’ by talking about death – and dying well – and what trauma means for the personas we adopt as we go through our daily lives… We discuss anger, anxiety and shame when interacting with colleagues, what it means to truly listen and to understand that it’s really ‘about us’ not ‘them’.

We draw parallels to code- and relationship-debt and how short feedback loops not only make successful products and services but are the basis for good interactions, concluding that “Cultures and teams that reflect and learn – those more trusting, connected, happier, adaptive, understanding and collectively owned – innovate and perform better.”

We discuss why nurturing micro-moments can only be grounded in shared values and a collective vision and what individuals, teams and organisations can do to improve their interactions.

The people, books and resources we mention in our chat are

• Frank Ostaseski
• Howard Zinn
• High performing teams at google
• Jiddu Krishnamurti
• Kim Scott, Radical Candor
• Marshall B. Rosenberg, Non Violent Communication

Nathan is founder and director of AlmostAnyHow, a consultancy focused on facilitation and coaching. AlmostAnyHow nurture the tools and the power to truly hear and understand, speak truths, and move forward toward a better collective future.

He can be contacted via email or via AlmostAnyHow.com.